Customer Service Your order is as important to us as it is to you. Our in-house customer service department would be happy to assist you with any questions or other issues relating to your order. Please email us at Hello@apathtoliving.com and a representative will be in touch with you within 1 business day. Remember, all questions are answered in the order in which they are received, and as a result, delays occur from time to time. Requests made outside of standard weekday business hours will be addressed the next business day. Return Policy A Path to Living will accept returns of merchandise (tangible like articles of clothing, not meal plans, downloads or recipes) purchased directly from A Path to Living (online) only when the following conditions are satisfied: Apparel , Accessories: To be considered for reimbursement, apparel must be unworn and unwashed with all original tags and labels attached to the item. Printed products (books, calendars, posters, etc.): To be considered for reimbursement, all printed products and all other items must be unopened and in the original packaging. Other items: All other items must be unopened and in the original packaging. All items must be received by A Path to Living within 30 days of purchase. In all cases refunds will be made ONLY to the credit card used for the original purchase. Please allow 2 billing cycles for the refund credit to appear on your statement. HOW TO RETURN AN ITEM Please put the merchandise to be returned in the box in which it was received. Include the original packing slip to ensure accurate processing for the item(s) being returned. Write “RETURN” on the top of the packing slip and specify what items are to be returned. Address the box to: A Path to Living, Inc c/o Returns Department 2110 NE 1st Terr Cape Coral, FL 33909 We suggest that when returning an item for refund or exchange that you ship with a carrier that offers tracking of your return. Ship using the carrier of your choice. WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN MERCHANDISE. WHEN YOUR RETURN HAS BEEN RECEIVED AND PROCESSED, WE WILL CREDIT THE CREDIT CARD ACCOUNT USED ON THE ORIGINAL PURCHASE FOR THE AMOUNT OF THE RETURN, LESS SHIPPING AND HANDLING FEES, AND APPLICABLE TAXES. Back Orders Although every attempt is made to maintain inventory on all of our products, there’s a small chance that supply may not always keep up with demand. In this event, you will receive an estimated time of availability and the choice of canceling, substituting, or reserving your order. Delays Orders are typically shipped within 24-48 hours on regular business days. Upon placing your order you will receive an automatic email. If an email receipt is not received, contact Customer Service at Hello@apathtoliving.com for verification. Be advised that shipping delays sometimes occur with our carrier, and are therefore beyond our control. Please allow up to 7 to 10 business days for delivery.